Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

Return Eligibility

To be eligible for a return, your item must be in the same condition as when you received it—unopened, unused, and in its original packaging. Products must also not be expired. You’ll need to provide the receipt or proof of purchase.

How to Start a Return

To initiate a return, please contact us at support@ashleydrummonds.com. 

Exchanges

The fastest way to get what you want is to return your item and make a new purchase for the desired item once the return is accepted.

Refunds on Supplements 

After we receive and inspect your return, we’ll notify you if your refund is approved. If approved, you’ll receive a refund on your original payment method within 10 business days. Please note that it may take additional time for your bank or credit card company to process and post the refund.

Refunds on Functional Health Tests

We are unable to provide refunds on the functional health test kits since they are medical test kits. All sales are final on the functional health test kits. 

Refunds on Services

We do not provide refunds on Integrative Health Services such as consultations, digital products, appointments, or health packages.